Nothing is lost upon a man who is bent upon growth; nothing wasted on one who is always preparing for – life by keeping eyes, mind and heart open to nature, men, books, experience – and what he gathers serves him at unexpected moments in unforeseen ways.
Intelligence is dangerous. Intelligence means you will start thinking on your own; you will start looking around on your own. You will not believe in the scriptures; you will believe only in your own experience.
Experience is, for me, the highest authority. The touchstone of validity is my own experience. No other person’s ideas, and none of my own ideas, are as authoritative as my experience. It is to experience that I must return again and again, to discover a closer approximation to truth as it is in the process of becoming in me. Neither the Bible nor the prophets — neither Freud nor research — neither the revelations of God nor man — can take precedence over my own direct experience. My experience is not authoritative because it is infallible. It is the basis of authority because it can always be checked in new primary ways. In this way its frequent error or fallibility is always open to correction.
You can’t build a great company without great people. But how do you know them when you see them? Over the past few years, a number of companies in a wide range of industries — from airlines to steel, computers to hotels — have asked themselves what separates their winners from their losers, good hires from bad, and they all arrived at the same answer: what people know is less important than who they are. Hiring, they believe, is not about finding people with the right experience; it’s about finding people with the right mind-set. These companies hire for attitude and train for skill.